Business Systems Re-Engineering

For owner-operated businesses ready to run with less owner dependency, scale with less chaos, and prepare for eventual sale.

We re-engineer how work actually flows through the business — the processes, handoffs, reporting, accountability, and systems behind the operation. The goal is to turn a company that depends on the owner's memory, effort, and constant involvement into an asset that can perform more consistently, scale with less chaos, and become easier to delegate, franchise, or eventually sell.

Sound familiar?

Over the years, I've heard variations of the same conversation across industries. Different businesses. Different owners. Surprisingly similar problems.

Who this is for

The owner who built something real and is stuck in it.

✓ This is for you
  • Businesses it fits▾
    • Cleaning & maintenance
    • Trades & contracting
    • Food service & hospitality
    • Professional services (accounting, legal, real estate, consulting, advisory, agencies)
    • Healthcare & wellness
    • Events & creative services
    • Manufacturing
    • Retail with a service component
  • Real customers and real revenue
  • The owner is still involved in too much
  • Growth has outpaced the structure behind it
  • Ready to make operational changes, not just discuss them
  • Looking to improve visibility, accountability, and execution
✕ Not for you
  • Businesses it doesn't fit▾
    • E-commerce / pure online retail
    • Franchises
    • Large corporations & enterprise
  • Pre-revenue or idea-stage
  • Already has mature systems and strong internal execution
  • Wants a quick fix or someone to run it for them
  • Won't act on recommendations or commit the team
Results

What changes when the business runs on systems instead of memory.

  • Reduced owner dependency
  • Improved operational visibility
  • Faster client response times
  • Clear team accountability
  • Consistent execution
  • Better cash flow control
  • Scalable operating structure
  • Stronger foundation for succession, franchising, or eventual exit
Want to see what the work actually produces?
See the before & after → The cost of staying the same →
Engagement & pricing

Start with visibility, a diagnostic, or a full operational rebuild. Each engagement is designed to improve how work flows through the business — from visibility and process mapping to implementation and team adoption.

∗ Note: tap any tier to see what's included. All prices are in Canadian dollars (CAD) and shown at founding rates.

Standalone product
Business Intelligence Dashboard

Live visibility into revenue, pipeline, invoices, job costs, and performance before anything else is rebuilt.

$2,500 2–3 wks · 30–40 hrs

The visibility layer. You can't improve what you can't see.

  • Revenue, pipeline, invoices, job costs, conversion rates
  • Data sources audited and connected
  • Executive dashboard built and automated
  • Weekly operational reporting established
  • Permanent ownership after handover
The operating-system build
Business Diagnostic

A clear read on how the business actually operates — what’s working, what’s leaking time and money, and what needs to change first.

$1,500 2 wks · 15–20 hrs

Find where growth is getting stuck.

  • End-to-end process map (lead to final payment)
  • Operational bottlenecks identified
  • Time and money leaks quantified
  • Owner-dependent tasks documented
  • Prioritized action plan for systemization

Builds on the Diagnostic ↓

Process Re-Engineering

Core workflows rebuilt, documented, and structured so the team knows what happens, when, by whom, and how.

$3,500 3–4 wks · 25–30 hrs

Build the operating system.

  • SOPs for critical workflows
  • Team roles and accountability clarified
  • Lead, project, and client workflows standardized
  • Communication and follow-up systems implemented
  • Tracking and reporting structures established
Training & Embedding

Hands-on rollout so the new systems are used by the team, adjusted in real time, and no longer depend on the owner.

$1,500 1–2 wks · 15–20 hrs

Make the system stick.

  • Team trained on all new workflows
  • Real-world testing and refinement
  • Adoption tracked until consistent
  • Daily operational ownership transferred
  • Reduced dependence on the owner
Everything, together
Full Engagement

The full operating-system build: visibility, diagnosis, workflow rebuild, SOPs, reporting, and team adoption from end to end.

$7,650 10–14 wks · 85–110 hrs Save 15% vs. $9,000 separately

Found the work that fits? Let's get started.

Claim your spot →